How we collect, use, and protect your personal information
Last updated: 1st January 2026
This privacy policy applies to the website drelvantio.top operated by drelvantio.top SARL, a company registered in Luxembourg with registration number RCSB197325 and VAT number LU19825467. Our registered address is Rue des Bains 119, 3434 Dudelange, Esch-sur-Alzette, Luxembourg.
We collect personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information collected automatically through your use of our website. When you contact us through our contact form, we collect your name, email address, phone number, company name, and any message you send to us. We also collect technical information such as your IP address, browser type, device information, and website usage patterns through cookies and similar tracking technologies.
We use the personal data we collect for several purposes related to providing and improving our analytics services. How we use your data depends on the legal basis for processing, which includes your consent, our legitimate business interests, and compliance with legal obligations. We use your contact information to respond to your enquiries, provide customer support, and communicate about our services. We analyse website usage data to improve our website functionality and user experience. We may also use your information for marketing purposes, including sending you information about our services and industry insights, but only with your explicit consent or where we have a legitimate interest to do so.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our cookie policy.
Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. These include the right to access your personal data and obtain information about how we process it, the right to rectify any inaccurate or incomplete personal data, the right to erase your personal data in certain circumstances, the right to restrict processing of your personal data, the right to data portability, and the right to object to processing based on legitimate interests. You also have the right to withdraw your consent at any time where processing is based on consent. To exercise any of these rights, please contact us using the contact information provided below.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Contact form submissions and enquiry data are typically retained for up to three years to enable us to respond to follow-up questions and maintain records of our customer interactions. Website analytics data is retained according to our analytics provider's retention policies, typically for up to 26 months. Marketing consent records are maintained until you withdraw your consent or we no longer have a legitimate need to retain them.
We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and providing our services, such as website hosting providers, email service providers, and analytics services. These third parties are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our rights, property, or safety, or that of others.
As we operate from Luxembourg within the European Union, your personal data is primarily processed within the EU. If we need to transfer your data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or appropriate contractual clauses.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training on data protection principles.
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date at the top of this policy.
If you have any questions about this privacy policy or our data processing practices, or if you wish to exercise your rights regarding your personal data, please contact us at:
Email: [email protected]
Phone: +352 23211849
Address:
drelvantio.top SARL
Rue des Bains 119
3434 Dudelange
Esch-sur-Alzette, Luxembourg
If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (Commission Nationale pour la Protection des Données - CNPD) or your local data protection supervisory authority.